1. About us
The Company 2F2C, SARL, with a capital of 3,000 euros, whose registered office is at VENELLES (13770) 5 rue de la Touloubre, registered in the trade and companies register of AIX EN PROVENCE under number 878 214 782 represented by Mr. Fabrice ROUSSEAU and Fabrice FREIXAS (hereinafter the "Company") The Company sells the following products to its Customers via its Website : Miscellaneous products.
The Company invites Users to carefully read these General Conditions of Sale and Use (hereinafter the "GTC / T & Cs"). Placing an Order implies acceptance of the GTC / GTCU. The characteristics of the Products are indicated on the Website. It is up to the Customer to take this into account before purchasing. The photographs or graphics presented on the Website are not contractual. The Customer acknowledges having read and accepted them by checking the box provided for this before placing his Order online. The T & Cs / T & Cs frame the conditions under which the Company sells its Products to its Professional and Consumer Customers via its Website. They apply to all sales concluded by the Company and are binding on any contradictory document, in particular the Customer's general purchasing conditions. They are systematically communicated to the Customer who requests them. In the event of a subsequent modification of the GTC / GTCU, the Customer is subject to the version in force at the time of his Order.
3. Definitions "Customer" means the Professional or the Consumer who has placed an Order for a Product sold on the Website;
"Order" means any order placed by the User registered on this Site; "General Conditions of Sale and Use" or "GTC / GCU" mean these general conditions of use and online sale;
"Consumer" means the purchaser who is a natural person who is not acting for professional needs and / or outside his professional activity;
"Products" means material things that may be appropriated and that are offered for sale on this Site;
"Professional" means the purchaser who is a legal or natural person who acts within the framework of his professional activity;
"Site" means this Site, ie www.firestyle.fr; "Company" means Company 2f2c, more fully designated in Article I hereof;
and "User" means any person who makes use of the Site.
Registration on the Site is open to all legal or natural persons of legal age and enjoying their full personalities and legal capacities. Use of the Site is conditional on the registration of a User. Registration is free. To proceed with the registration, the User must complete all mandatory fields; otherwise, registration cannot be completed. The Users guarantee and declare on their honor that all the information communicated on the Site, in particular during their registration, is exact and in conformity. They undertake to update their personal information from the page dedicated to them and available in their account. Any registered User has a username and password. These are strictly personal and confidential and should under no circumstances be communicated to third parties under penalty of deletion of the account of the offending registered User. Each Registered User is personally responsible for maintaining the confidentiality of his username and password. The Company will in no way be held responsible for the theft of the identity of a User. If a User suspects fraud at any time, they should contact the Company as soon as possible, so that the latter can take the necessary measures and regularize the situation. Each User, whether a legal or natural person, can only hold an account on the Site. In the event of non-compliance with the T & Cs / T & Cs, in particular the creation of several accounts for a single person or the provision of false information, the Company reserves the right to proceed with the temporary or permanent deletion of all the accounts created by the 'Offending user. The deletion of the account entails the definitive loss of all the advantages and services acquired on the Site. However, any Order made and invoiced by the Site before the account is deleted will be executed under normal conditions. In the event of deletion of an account by the Company for breach of the duties and obligations set out in the GTC / GTCU, the offending User is formally prohibited from re-registering on the Site directly, by means of another email address. or by an intermediary without the express authorization of the Company.
Any Order can only be made when the User has registered on the Site. The User, when logged into his account, can add Products to his virtual basket. He can then access the summary of his virtual basket in order to confirm the Products he wishes to order and place his Order by pressing the "Order" button. He must enter an address, a delivery method and a valid payment method in order to finalize the Order and effectively form the sales contract between him and the Company. The finalization of the Order implies acceptance of the prices of the Products sold, as well as the terms and delivery times indicated on the Site. Once the Order has been placed, the User will receive confirmation by email. This confirmation will provide a summary of the Order as well as relevant information relating to the delivery. Placing an Order constitutes the conclusion of a distance selling contract between the Company and the Customer. The Company may provide the Customer with price reductions, discounts and rebates depending on the number of Products available on the Site ordered or depending on the regularity of the Orders, under the conditions set by the Company. 6. Products and prices
The Products which are the subject of the T & Cs / T & Cs are those which appear on the Site and which are sold and shipped directly by the Company. The Products are described on the corresponding page within the Site and mention is made of all their essential characteristics. The sale is made within the limits of the Company's available stocks. The latter cannot be held responsible for stockouts or the inability to sell a Product whose stock is non-existent. When a registered User wishes to acquire a Product sold by the Company through the Site, the price indicated on the Product page corresponds to the price in euros, all taxes included (TTC), excluding shipping costs and takes into account the applicable discounts and in force on the day of the Order. The price indicated does not include delivery costs which will be detailed, if applicable, in the summary before placing the Order. If the total cost of the Products cannot be calculated in advance, the Company will send the Customer a detailed estimate setting out the price calculation formula. Under no circumstances may a User require the application of reductions that are no longer in effect on the day of the Order.
7. Payment terms
Unless otherwise specified, all sales are paid in cash at the time of placing the Order. Depending on the nature or amount of the Order, the Company remains free to require a deposit or the payment of the full price when placing the Order or when receiving the invoice. Payment can be made by: Credit card via a secure connection In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Professional Client must pay the Company a late payment penalty, the rate of which is equal to the rate applied by the European Central Bank for its increased refinancing operation. by 10 percentage points. The financing transaction selected is the most recent on the date of the Order for the Services. In addition to late payment, any sum, including the deposit, not paid on its due date by the Professional Client will automatically produce the payment of a lump sum indemnity of 40 euros due for recovery costs. In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Consumer Customer must pay the Company a late payment penalty, the rate of which is equal to the legal interest rate. No compensation may be made by the Customer between penalties for delay in supplying the Products ordered and sums owed by the Customer to the Company for the purchase of Products offered on the Site. The penalty due by the Customer, Professional or Consumer, is calculated on the amount including tax of the remaining sum due, and runs from the due date of the price without any prior notice being necessary.
The Products are delivered worldwide. The Company undertakes to provide all material and human efforts to have the Products delivered as soon as possible. These may vary depending on the geographic area of the Customer, the delivery method chosen or the Product ordered. If the 10-day delivery deadline is exceeded, except in cases of force majeure, the Customer may request the termination of the contract by registered letter with request for acknowledgment of receipt, after having instructed the Company, under the same terms and conditions. , to make delivery within a reasonable additional time, and if the Company has not complied. In this case, the Customer will be refunded within 30 days if a payment has already been made. In the event that delivery is impossible, due to an error in the address indicated by the Customer, the Company will contact the Customer as quickly as possible in order to obtain a new delivery address and any additional delivery costs will be incurred. on client fee. In addition, the Company cannot be held liable for reasons related to exceeding delivery times: during periods of high demand, such as the end of the year holidays, for delays caused by reasons of force majeure, that is to say due to the occurrence of an unforeseeable event, irresistible and beyond its control, for facts attributable exclusively to the carrier responsible for delivery. Delivery is made, according to the choice of the Customer and according to the prices indicated on the Site: to the address indicated by the Customer when ordering by simple mail.
For all Orders made on this Site, the Customer has a right of complaint of 10 days from delivery of the Product. It is up to him to check the apparent condition of the Products upon delivery. In the absence of reservations expressly made at the time of delivery, the Products are deemed to comply with the Order. To exercise this right of complaint, the Customer must send to the Company, at the address : 5 rue de la Touloubre (13770) VENELLES, a declaration in which he expresses his reservations and complaints, together with the relevant supporting documents (receipt slip countersigned by the carrier, photographs ...) A complaint not respecting the conditions described above cannot be accepted. The Company will repair, replace or reimburse the Product or its components as soon as possible and at its expense, subject to the physical possibility of repairing the Product or its availability in stock.
10. Consumer's right of withdrawal
The Consumer has a right of withdrawal of 10 days from the placing of the Order, except for the products mentioned in Article L.221-28 of the Consumer Code. To exercise this right of withdrawal, the Consumer uses the "withdrawal form" form provided for this purpose on the Site. The Products must be returned in their original packaging and in perfect condition within 20 days from the notification of the withdrawal to the Company by the Consumer. The direct costs of the return are the responsibility of the Consumer. He will be reimbursed for all costs paid for placing the Order within 14 days of the Company becoming aware of its declaration of withdrawal. The refund will be made by the same means of payment as that used for the purchase.
11. Return policy
The Customer has a period of 10 days from the delivery of the package to return his purchase. Please consult the page https://www.firestyle.fr/en/content/7-return-policy in order to know the terms of return.
12. Transfer of risk and ownership
The Company retains a right of ownership over the Products sold until full payment of the price by the Customer. It can therefore repossess said Products in the event of non-payment. In this case, the deposits paid will remain with the Company as compensation. For Professional Customers, the risk is transferred to the Customer as soon as the goods are handed over to the carrier by the Company. For Consumer Customers, the transfer of risk takes place on delivery or upon withdrawal of the goods from the store when the Customer has chosen to be delivered to the store.
13. Legal guarantees
The Products sold on the Site are guaranteed in accordance with the legal provisions of the Consumer Code and the Civil Code as reproduced below :
Article L.217-4 of the Consumer Code:
“The seller delivers goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility. ”
Article L.217-5 of the Consumer Code:
“The good is in accordance with the contract:
1 ° If it is suitable for the use usually expected of a similar good and, where applicable:
if it corresponds to the description given by the seller and has the qualities that the latter presented to the buyer in the form of a sample or model; if it has the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling;
2 ° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted”
Article 1641 of the Civil Code :
"The seller is bound by the warranty for hidden defects in the item sold which make it unfit for the use for which it is intended, or which reduce this use so much that the buyer would not have acquired it, or would have given a lower price, if he had known them. " Any Product resold altered, modified or transformed is not covered by the warranty.
This is limited to the replacement or reimbursement of non-conforming Products or those affected by a defect. It is excluded in the event of misuse or abnormal use of the Product as well as in the event that the Product does not comply with the legislation of the country in which it is delivered. The Customer must inform the Company of the existence of the defects within two years.
The Company will rectify the Products deemed to be defective to the extent possible.
If the responsibility of the Company is retained, the guarantee is limited to the amount excluding tax paid by the Consumer for the supply of the Products. The replacement of the Products does not have the effect of extending the duration of the warranty.
The Company reserves the right to modify the Site, the GCS / GCU as well as any delivery procedure or other component of the services provided by the Company through this Site. When an Order is placed, the User is subject to the stipulations set out by the T & Cs in force when the Order is placed.
15. Processing of personal data
Registration on the Site entails the processing of the Customer's personal data. If the Customer refuses the processing of his data, he is asked to refrain from using the Site. This processing of personal data is carried out in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016. Furthermore, in accordance with the Data Protection Act of January 6, 1978, the Customer has, at any time, the right to query, access, rectify, modify and oppose all of his personal data by writing, by mail and providing proof of identity, to the following address: 2F2C - 5 rue de la Touloubre (13770) VENELLES FRANCE. This personal data is necessary for the processing of its Order and the establishment of its invoices if applicable, as well as the improvement of the functionalities of the Site.
16. Sharing of collected data
The Site may use third-party companies to carry out certain operations. By browsing the Site, the Customer accepts that third-party companies may have access to his data to allow the Site to function properly. These third-party companies only have access to the data collected in the context of carrying out a specific task. The Site remains responsible for processing this data. In addition, the User may therefore be required to receive information or commercial offers from the Company or its partners. The User may at any time oppose the receipt of these commercial offers, by writing to the Company's address indicated above, or by clicking on the link provided for this purpose in the e-mails received. In addition, Customer information may be transmitted to third parties without their prior express consent in order to achieve the following goals: respect the law protect anyone from serious bodily harm or death fight against fraud or attacks on the Company or its users protect the Company's property rights.
17. Data protection
The Company ensures an appropriate level of security proportional to the risks incurred as well as their probability, in accordance with the General Data Protection Regulation 2016/679 of April 27, 2016. However, these measures in no way constitute a guarantee and do not commit the Company to an obligation of result concerning data security.
To allow its Users to benefit from optimal navigation on the Site and better functioning of the various interfaces and applications, the Company may place a cookie on the User's computer. This cookie is used to store information relating to navigation on the Site, as well as any data entered by Users (in particular searches, login, email, password). The User expressly authorizes the Company to place a so-called "cookie" file on the user's hard drive. The User has the option of blocking, modifying the retention period, or deleting this cookie via the interface of his browser. If the systematic deactivation of cookies on the User's browser prevents him from using certain services or features of the Site, this malfunction can in no way constitute damage to the member, who cannot claim any compensation for this fact.
The Company cannot under any circumstances be held responsible for the unavailability, whether temporary or permanent, of the Website and although it does everything it can to ensure the service at all times, it may be that - here is interrupted at any time. In addition, the Company reserves the right, by a voluntary act, to make the Site unavailable in order to carry out any update, improvement or maintenance operation. As previously mentioned herein, the Company can in no way be held responsible for delays in delivery for reasons beyond its control, beyond its control, unforeseeable and irresistible or for which the fault cannot be attributed to it.
20. Intellectual property
The brand, logo and graphic charter of this Site are trademarks registered with the INPI and intellectual works protected by copyright, the property of which belongs exclusively to the Company. Any distribution, use, representation, reproduction, whether partial or complete, without the express authorization of the Company will expose the offender to civil and criminal proceedings. 21. Jurisdiction clause The law governing the CGV / CGU is French law. Any dispute that may arise between the Company and a User during the execution hereof will be the subject of an attempt to resolve it amicably. Otherwise, the disputes will be brought to the attention of the competent courts of common law.
1. About us